Finnleo Sauna Reviews 2026: Models, Prices, Origin and the Infrared Recall
Holding a Finnleo quote? Here’s what owners say, which Finnleo models are in the September 2026 infrared recall, what dealers charge, where Finnleo says each line is built, and what we’d put next to it.
Are Finnleo saunas good? The short answer
Yes, for a traditional room from a good dealer. Of the 53 Finnleo owners on Reddit’s r/Sauna who gave a verdict between 2018 and 2026, 45 were positive, 5 mixed and 3 negative. The complaints center on the smallest 120-volt heater and on finding a dealer. Finnleo’s infrared and hybrid rooms are a different story: they’re under a CPSC recall announced September 17, 2026. Its traditional-only rooms are not.
- Who makes it: Finnleo, a Minnesota sauna brand founded in 1984, is part of Sauna360 with Tylö, Helo, Kastor and Amerec. Masco Corporation bought Sauna360 in 2023 (Masco).
- The recall: CPSC recall 26-784 covers Sauna360 infrared saunas, hybrid infrared saunas and infrared kits for fire and burn hazards. It names Finnleo’s IS Series, S Series, Sentinel and Sentinel Hybrid models and Finnleo custom infrared kits, plus older B Series rooms listed under Saunatec and Tylohelo, former names of Finnleo’s company (CPSC).
- Where it’s built: Finnleo says NorthStar rooms are made in Minnesota and its heaters in Finland. The recall notice lists China for the recalled infrared and hybrid products.
- Price: Finnleo sells through dealers and doesn’t publish prices. On October 6, 2026, one dealer listed the Hallmark 44 from $8,499 and the NorthStar Outdoor from $14,498.
- Our take: if you need a plug-in traditional room and there’s a Finnleo dealer near you, the Hallmark 44 deserves a look. If you want to choose your heater brand, or you were shopping Finnleo infrared, see the alternatives.
On this page: Who owns Finnleo · Where it’s made · The infrared recall · Owner reviews · Models · Prices · Warranty · Alternatives · FAQ
Who owns Finnleo?
Finnleo was founded on September 14, 1984, in Cokato, Minnesota, “where we continue to call home” (Finnleo). The corporation filed that day as Finnleo Saunas of the North, Inc. became Saunatec Inc. in 1991, TyloHelo Inc. in 2011 and Sauna360 Inc. in 2021, per the Minnesota Secretary of State. One corporation, four names. That matters when you read the recall list.
Finnleo calls itself “a division of Sauna360.” On July 31, 2023, Watkins Wellness, the Masco business behind Hot Spring spas and Endless Pools, announced Masco’s pending acquisition of Sauna360 Group Oy, which it described as headquartered in Finland and selling “under the Tylö, Helo, Kastor, Finnleo, and Amerec brands” (announcement). Masco closed the purchase in the third quarter of 2023 for about $136 million, net of cash acquired (Masco 10-Q), reports it in its Plumbing Products segment (2023 10-K), and names Tylö, Finnleo and Helo among its sauna brands in its latest annual report (2025 10-K).
For you as a buyer, the warranty comes from “Sauna360 Inc. (also known as, ‘Finnleo’, ‘Tylo’, ‘Helo’, and ‘Amerec’)” in Cokato (warranty), and Finnleo sends questions and claims to your local dealer first (Finnleo’s dealer locator).
Where are Finnleo saunas made?
It depends on the line. Finnleo calls Cokato “a great location for our US-based manufacturing” and says Sauna360 also has plants in Sweden and Finland. It says “Our saunas use genuine Finnish heaters, designed and built in Finland” (Finnleo).
- NorthStar: “Made in Minnesota” (Finnleo); the outdoor versions are “handcrafted in the NorthStar state” (Finnleo).
- Sisu and custom rooms: Sisu rooms are “handcrafted by Finnleo” (Finnleo), and for custom rooms “we custom manufacture the sauna pieces to your specifications” (Finnleo).
- Hallmark, Designer series and Euro: Finnleo’s pages and spec sheets for these don’t name the country where the room is built. The Hallmark spec sheets call the heater “Finnish-made” (HM44 spec sheet).
- Recalled infrared and hybrid products: “Manufactured In: China” (CPSC). Health Canada’s notice says the same (Health Canada).
Our take: country of origin belongs on every sauna quote, ours included. It isn’t a quality grade on its own; the specs, the warranty and the dealer behind the room tell you more. Ask the dealer to write the country for the room, the heater and the control on your quote.
Finnleo models in the September 2026 Sauna360 infrared recall
On September 17, 2026, the US Consumer Product Safety Commission and Health Canada announced a joint recall of Sauna360 infrared saunas, hybrid infrared saunas and infrared kits, CPSC recall 26-784. Sauna360 calls it “a voluntary product recall” (Sauna360). Across every brand in it, the recall covers “About 41,580 (In addition, about 6,758 were sold in Canada).” CPSC states the hazard: “The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.” It reports 67 reports of overheating, melting, charring or burning and no injuries (CPSC); Health Canada reports 5 incidents in Canada, also with no injuries (Health Canada). Neither notice breaks those numbers out by brand.
Which Finnleo models are covered
| Finnleo series | Models or controls named by CPSC |
|---|---|
| IS Series | IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565 |
| S Series | S810, S820, S825, S830, S840, S870, and S880 |
| Sentinel | Sentinel 3 |
| Sentinel Hybrid | Sentinel Hybrid 2-20 and Sentinel Hybrid 3 |
| Custom/Semi-Custom (IS/Hybrid) kits | Saunalogic |
| Custom/Semi-Custom (IR) kits | Infralogic |
The Finnleo rows of the model table in CPSC recall 26-784. The same table lists B Series and S Series rooms under the Saunatec and Tylohelo names, S Series rooms with no brand, and Saunatec “Carbonflex” kits. Dealers sold the B Series as Finnleo rooms (one dealer’s B820 page calls it “one of Finnleo’s most popular models”), so check those rows if you own an older Finnleo infrared room.
CPSC says the recalled products were sold at “Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.” That covers every brand in the recall.
Is the Hallmark 44 in the recall?
No. The Hallmark 44 (HM44) is a traditional room with a Piccolo Mini heater (spec sheet), and it isn’t in the model table. The similarly named IS44 is. Sauna360’s identification guide says, “If you have a traditional sauna with no infrared functionality, your sauna is not affected” (Sauna360). For a custom room, CPSC says to look for “Saunalogic,” “Infralogic,” “Carbonflex” or “Tylö” on the control panel, or check the product manual.
If you own one
CPSC says, “Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.” Sauna360’s recall FAQ says installers will “put in new circuit boards on every sauna with a new fuse connected to every panel,” and that “Participation in the recall does not affect any applicable warranty coverage.” Reach Sauna360 at 866-936-5962 (8 a.m. to 5 p.m. ET, Monday through Friday), at re****@******60.com, or at sauna360.com/product-recall.
If you’re shopping
Sauna360’s recall page is titled “Infrared Sauna Products: Shipment Pause and Voluntary Recall of Installed/Delivered Saunas.” Before you buy any Sauna360-family infrared or hybrid room, new, display or used, check the model against CPSC’s full model list and ask the dealer when it can ship.
Finnleo sauna reviews: what owners say
The big review sites have little on Finnleo. On September 23, 2026, Trustpilot showed no reviews for finnleo.com (Trustpilot), and the BBB profile for Tylohelo Inc in Cokato showed an A+ rating with no customer reviews (BBB).
The detailed accounts are on Reddit’s r/Sauna. We read the Finnleo threads from 2018 to 2026 and counted the owners who gave a verdict, leaving out dealers and employees: 45 positive, 5 mixed and 3 negative out of 53. Most wrote about traditional rooms. A few, in their own words:
…my Finnleo heater has been working for almost 40 years. I finally had to replace a relay last week, Sauna again that night
A Finnleo heater owner, r/Sauna, February 2025
Quality is really nice and it heats up to make temp in 40 minutes, and insulates really well. Very impressed with Finnleo. I also emailed them a question about my heater and got a response in under 5 minutes!
A Hallmark 44 owner, r/Sauna, October 2023
It has heated to the maximum 194°F without problems, when the outside temps have been in the low 30s.
An owner in a NorthStar 5×7 Outdoor thread, r/Sauna, November 2024
If I was buying the HM44 again I would definitely spend the extra money for the 20 amp.
A Hallmark 44 owner with the 15-amp heater, r/Sauna, June 2023
I’m 6’3″. It’s fine. I lay down in it everyday. Knees bent but still very comfortable.
A Hallmark 46 owner, r/Sauna, August 2026
The pattern: several owners of 4×4 rooms with the 15-amp, 1.7 kW heater describe long heat-ups, slower in winter. One garage owner put it at “two hours to get up to temp” (r/Sauna, August 2022), while another 15-amp Hallmark 44 owner reports “~150 in an hour, 200 in about 90 min” (r/Sauna, November 2022). If your panel allows it, the 20-amp version is the one owners recommend. A few buyers had no dealer nearby. Small rooms layer their heat, like every sauna; our guide to mechanical downdraft ventilation shows one way to even it out.
Finnleo models, line by line
| Line | Sizes | Wood | Heater and power | In recall 26-784? |
|---|---|---|---|---|
| Hallmark 44, 46, 57 | 48 x 48 in (2 people) to 85 3/8 x 61 3/8 in (up to 5) | Clear Canadian Hemlock | HM44: 120 V plug-in. HM46 and HM57: 240 V hardwire | No |
| NorthStar Indoor | 4×4 to 5×7 ft | Nordic White Spruce | NSI-44: 120 V. Larger sizes: 240 V | No |
| NorthStar Outdoor | 4×6, 5×6, 5×7 ft | Nordic White Spruce | Designer-SL2, 240 V | No |
| Euro | 4×6 to 6×8 ft; 7×10 and 6×12 with changing room | Cedar outside, spruce inside | Designer-SL2 or Himalaya; wood-burning on the 6×8 | No |
| Designer series | 63 x 63 in to 84 x 72 in | Varies by model | Designer-SL2 or Himalaya, SaunaLogic2 control | No |
| Sisu and custom | Built to your dimensions | Spruce, hemlock or cedar | Finnleo electric heater; wood-burning on custom outdoor rooms | Only with infrared panels |
| S Series infrared | 1 to 4 people | Clear Canadian Hemlock | 120 V plug-in | Yes |
| IS InfraSauna hybrid | 2 or 5 people | Canadian Hemlock | IS440: 120 V. IS565: 240 V | Yes |
Finnleo’s current lineup and specs as listed on finnleo.com.
Finnleo Hallmark 44: the plug-in room
The Hallmark is Finnleo’s “free-standing, portable sauna series with fixed features,” with a “built-in floor with vinyl surface” and a SaunaLogic2 control with a phone app; Finnleo says it’s “easily assembled in less than an hour” (Finnleo). The Hallmark 44 is the one buyers ask us about, because it plugs in: “120 V Plug-In, 15- & 20-amp Models Available” in a 48 by 48 inch room for two (HM44 spec sheet).
The manual gives two heaters. The 1.7 kW works on a standard 15- or 20-amp household outlet, though the manual calls a dedicated circuit “advisable to avoid unnecessary tripping of the breaker.” The 2.2 kW “can only be used on dedicated 120 volt, 20 amp circuit” (HM44 manual). The Hallmark 46 (4.5 kW) and 57 (6.0 kW) need a “30-amp 240v. hardwire” (HM46, HM57). If a dealer shows you a Hallmark 2, 3 or 4, that’s a newer line in Okoume wood with a SaunaLogic 3-T control, per 2026 Finnleo spec sheets posted by the dealer Leisure Time Inc. (Hallmark 2).
NorthStar indoor and outdoor
NorthStar is the line Finnleo says is made in Minnesota, with Nordic White Spruce walls and “Aspen or Abachi” benches (Finnleo). The indoor 4×4 uses a 120-volt “Junior” heater at 1.7 or 2.2 kW, and Finnleo says to “plug it into the closest dedicated outlet” (Finnleo). NorthStar Outdoor comes in 4×6, 5×6 and 5×7 with a metal roof kit and an “integral floor with waterproof vinyl surface,” in a “non-customizable” design that Finnleo says makes it “more readily-available” (Finnleo). Its manual recommends a level concrete pad and calls for 24 inches of clearance, three adults to install, a licensed electrician, and paint or stain plus a clear UV-resistant finish on the exterior.
Euro, Designer series, Sisu and custom rooms
The Euro is Finnleo’s customizable outdoor room: Western Red Cedar outside, Nordic White Spruce inside. The 6×8 is “the only Euro size compatible with a wood-burning heater,” comes without flooring or roofing, and Finnleo says “we do not supply required heat shield, chimney, or cap.” On every Euro, “An exterior finish, paint or stain, is mandatory to maintain the warranty” (Finnleo).
Indoors, the Designer series (Vita II, Centurion, Twilight and Solace) comes “as a panel-built kit for easy assembly” (Finnleo). Sisu is the made-to-measure free-standing room, from “minimum 4’x5′” to “7’x8′” (Finnleo). Custom kits for a room framed into your house include “cut-to-length tongue-and-groove” paneling, pre-built benches, a pre-hung door and a “Genuine Finnleo heater” (Finnleo).
Infrared and hybrid: S Series and IS InfraSauna
The S Series are portable infrared rooms “ready to be plugged into a standard (15- or 20-amp) outlet” (Finnleo), and the IS InfraSaunas “Combine the two sauna heat options into one room” (Finnleo). Every S Series and IS model on finnleo.com is named in recall 26-784, and Sauna360 lists a shipment pause on its infrared products. Owners who wrote about Finnleo infrared rooms before the recall mostly compared the heat with a traditional heater; two said infrared doesn’t get as hot.
Heaters and wood stoves
Finnleo’s heaters run from the wall-mounted Designer (4.5 to 8.0 kW) to the floor-standing Himalaya with “210 pounds of rocks” (Finnleo), plus Laava and Magma for big rooms (Finnleo). For wood heat, Finnleo lists two Kastor stoves: the Karhu 20 “Home” for 282 to 702 cubic feet and the Saga 22 for 423 to 777 cubic feet.
How much does a Finnleo sauna cost?
“Finnleo saunas are sold through dealers” (Finnleo), and Finnleo doesn’t publish prices. These are the prices three dealers showed on their websites on October 6, 2026. Check what each quote includes: one dealer’s Euro listing says “Electrical installation costs and requisite supplies are not included.”
| Model | Dealer-listed price | Listed by |
|---|---|---|
| Hallmark 44, 1.7 kW / 2.2 kW heater | $8,499 / $8,599 | Steepleton |
| Hallmark 57 | $12,499 | Steepleton |
| NorthStar Outdoor 46 / 56 / 57 | $14,498 / $15,498 / $16,498 | Steepleton (46, 56, 57) |
| Euro 4×6 | $18,295 | Everything Billiards & Spas |
| Euro, 4×6 to 6×12 with changing room | $18,330 to $33,640 | Finnish Sauna Builders |
Prices on each dealer’s website, October 6, 2026. In the Finnish Sauna Builders listing, the Himalaya heater adds about $2,000 wherever it’s offered.
Buy from a dealer on Finnleo’s dealer locator: the warranty applies to rooms from Finnleo’s “authorized retailers/service centers” (warranty).
What the Finnleo warranty covers
| Covered | Term |
|---|---|
| Traditional heater; CarbonFlex infrared emitters | 5 years, parts including freight |
| Wood cabinetry | 5 years; minor cracks from normal expansion and contraction excluded |
| Control, Bluetooth sound, LED lighting | 5 years each |
| Labor | 2 years in the field, then 3 more years if the product is returned to the factory |
| Commercial use | 1 year, parts only |
From the Sauna360 limited warranty posted on finnleo.com (form 73-0109/4211-05, REV A 05.06.2022).
Coverage assumes an authorized dealer, installation per the instructions and home use. It “becomes valid only after the Limited Warranty Registration Form is completely filled-in and submitted” within 60 days of installation, and it’s “non-transferrable.” Older warranty documents are still posted on Finnleo’s site (Passport & Hallmark, Premium Infrared); the Premium Infrared one, issued under the Saunatec name, gave a “Lifetime limited warranty on the CarbonFlex™ emitters for Residential Use.” If you’ve read that Finnleo has a lifetime warranty, that’s the likely source. Ask which document comes with your room.
Our take
A traditional Finnleo from a good dealer is a sound buy. Owners like the build and the support, the dealer handles delivery and service locally, and the warranty spells out what it covers. For a plug-in room near a dealer, the Hallmark 44 with the 2.2 kW heater on a 20-amp circuit is the version we’d choose.
We’d want the choice of heater. Finnleo’s traditional rooms list heaters from Finnleo’s own line: the Euro, for example, offers the Designer or the Himalaya. We’d rather match the heater to the room and the person, like a HUUM with a big pile of stones, a Harvia or a Saunum.
Know the upkeep on any outdoor room. Finnleo requires paint or stain on the Euro and a finish on the NorthStar Outdoor. The Leil Celto we sell needs a clear UV-protective finish after assembly (Leil Celto S). Plan for it whichever brand you pick.
Finnleo alternatives we sell
These are the rooms we’d put next to a Finnleo. Current prices are on each product page.
Instead of a Finnleo infrared or hybrid: Finnmark
- Finnmark FD1: full-spectrum infrared for one person, 38 x 38 inches, and it plugs into a standard outlet.
- Finnmark FD4 Trinity: two people, 48 x 48 inches, infrared panels plus a 1.9 kW traditional heater. The infrared side plugs into a standard 120-volt outlet; the heater needs its own circuit and an electrician.
- Finnmark FD5 Trinity XL: three to four people, a 4.5 kW traditional heater plus 2,700 watts of infrared.
Instead of a traditional Finnleo
- SaunaLife CL5G: our all-around pick. A four-person outdoor kit with 1.7-inch thermally modified spruce walls and a panoramic window. You choose the heater.
- Leil Celto S or Celto M: two or three people, with 2.4-inch solid spruce CLT walls. Heater sold separately.
- Haljas Hele Nano: a two-person sauna that arrives assembled except for trim and hardware, designed for a 3.5 kW electric heater (sold separately).
Need it built around your space? Sketch it in SaunaDesignPro or browse our custom saunas.
Questions to ask a Finnleo dealer before you sign
- Where are this room, its heater and its control built? Put it on the quote.
- For any infrared or hybrid room, new, display or used: is this model on the CPSC 26-784 list, and when can it ship?
- Which heater am I getting? On a Hallmark 44, is it the 1.7 kW or the 2.2 kW?
- What circuit do I need, and is the electrician in the price?
- What’s included: delivery, assembly, floor, roof, and for a wood stove, the heat shield, chimney and cap?
- Which warranty document applies, and who handles service near me?
- How long are the benches and how tall is the ceiling? Can I lie down?
- For an outdoor room: which exterior finish is required, and how often does it need redoing?
Finnleo sauna FAQ
Who makes Finnleo saunas?
Finnleo is a division of Sauna360, whose brands also include Tylö, Helo, Kastor and Amerec. Masco Corporation bought Sauna360 Group Oy in the third quarter of 2023. Finnleo was founded in 1984 in Cokato, Minnesota, and is still based there.
Is Saunatec the same as Finnleo?
Saunatec Inc. is a former name of the company behind Finnleo. Minnesota records show one corporation, filed in 1984 as Finnleo Saunas of the North, Inc., renamed Saunatec Inc. in 1991, TyloHelo Inc. in 2011 and Sauna360 Inc. in 2021.
Are Finnleo saunas made in the USA?
Some are. Finnleo says NorthStar rooms are made in Minnesota and its heaters are built in Finland, and that Sauna360 also has plants in Sweden and Finland. The CPSC recall notice lists China for the recalled infrared and hybrid products.
Is there a Finnleo sauna recall?
Yes, for infrared and hybrid models. CPSC recall 26-784, announced September 17, 2026, covers Finnleo IS Series, S Series, Sentinel and Sentinel Hybrid models and Finnleo custom infrared kits, plus older B Series rooms listed under the Saunatec and Tylohelo names. Traditional-only rooms are not included. CPSC says to stop using recalled units and contact Sauna360 at 866-936-5962 for a free in-home repair.
Is the Finnleo Hallmark 44 part of the recall?
No. The Hallmark 44 is a traditional room with a Piccolo Mini heater and isn’t on the recall’s model list. The similarly named IS44 is.
Does the Tylö bench recall affect Finnleo?
No. CPSC recalls 26-040 and 26-783 cover Tylö Halmstad and Kiruna Hybrid rooms, and neither names a Finnleo model.
Can I still buy a Finnleo infrared sauna?
Sauna360’s recall page lists a shipment pause for its infrared sauna products, and every S Series and IS model on finnleo.com is named in recall 26-784. Ask the dealer when a model can ship before you pay.
How much does a Finnleo sauna cost?
Finnleo doesn’t publish prices. On October 6, 2026, dealer websites listed the Hallmark 44 at $8,499 to $8,599, the Hallmark 57 at $12,499, the NorthStar Outdoor at $14,498 to $16,498, and the Euro from $18,295 for a 4×6 to $33,640 for a 6×12 with changing room.
Does the Hallmark 44 plug into a regular outlet?
Yes. Finnleo lists a 120-volt plug-in in 15-amp and 20-amp models. The manual calls a dedicated circuit advisable for the 1.7 kW heater and requires a dedicated 20-amp circuit for the 2.2 kW. Some owners of the 15-amp version report 90 minutes to two hours to reach full heat.
What warranty does Finnleo offer, and is it lifetime?
The current Sauna360 warranty gives 5 years on the heater, infrared emitters, wood cabinetry, control, sound and lighting, with 2 years of in-field labor and 3 more years of factory labor. It requires an authorized dealer, residential use and registration within 60 days. An older Saunatec-era infrared warranty gave lifetime limited coverage on CarbonFlex emitters, so ask which document comes with your room.
Sources
- US Consumer Product Safety Commission, Recall 26-784, September 17, 2026; Recall 26-040 and Recall 26-783.
- Health Canada, joint recall notice, September 17, 2026.
- Sauna360, recall page, infrared recall notice, recall FAQ and identification guide.
- Minnesota Secretary of State, SAUNA360 Inc., file 4S-1169; Watkins Wellness, acquisition announcement, July 31, 2023; Masco Corporation, 10-Q for Q3 2023, 10-K for 2023 and 10-K for 2025.
- Finnleo.com pages linked above; Hallmark 44, 46 and 57 spec sheets; Hallmark 44 manual; NorthStar Outdoor manual; Sauna360 Limited Warranty, REV A 05.06.2022.
- Dealer listings from Steepleton, Everything Billiards & Spas and Finnish Sauna Builders, October 6, 2026. Owner comments on Reddit’s r/Sauna are linked where quoted.
Comparing a Finnleo with something else? Plan the room first. SaunaDesignPro, our free 3D sauna planner, sizes the heater to your room’s volume and gives you build drawings you can take to any dealer, a Finnleo dealer included. Or call us at (844) 565-1113 and we’ll talk it through.



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