Finnleo Sauna Reviews 2026: Are They Good? Models, Prices, Origin and the Infrared Recall

Holding a Finnleo quote? This Finnleo sauna review covers what owners say, which models are in the September 2026 infrared recall, what dealers charge, where Finnleo says it’s built, and what we’d put next to it.

Updated September 24, 2026 · 23 min read

Are Finnleo saunas good? The short answer

On this page: Who owns Finnleo · Where it’s made · The infrared recall · Owner reviews · Hallmark 44 · Infrared models · Prices · Warranty · Alternatives · FAQ

Finnleo has real strengths. The company was founded in Cokato, Minnesota, in 1984 and is still based there (Finnleo’s About page). It says most of its dealers are “market leaders in pools & spas in their location” (Finnleo’s dealer page), so there may be a showroom near you where you can sit in one before you buy. And the Hallmark 44 is a traditional sauna that plugs into a 120-volt outlet (spec sheet).

Finnleo at a glance

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Who owns Finnleo?

Finnleo was founded on September 14, 1984, in Cokato, Minnesota, “where we continue to call home,” as Finnleo puts it. The corporation that filed that day as Finnleo Saunas of the North, Inc. later became Saunatec Inc. (1991), TyloHelo Inc. (2011) and Sauna360 Inc. (2021), per the Minnesota Secretary of State. It’s one corporation under four names.

Finnleo calls itself “a division of Sauna360.” When it mentions a history “dating back to 1916,” it means that family of companies, starting with Kastor, which it calls “the first Finnish sauna brand” (Finnleo’s About page). On July 31, 2023, Watkins Wellness, the Masco business behind Hot Spring spas and Endless Pools, announced “the pending acquisition of Sauna360 Group Oy” by Masco Corporation. The announcement describes Sauna360 as “Founded in 2008 as a merger between two leading sauna companies, Helo and Tylö,” headquartered in Finland, and selling “under the Tylö, Helo, Kastor, Finnleo, and Amerec brands” (announcement).

Masco closed the purchase in the third quarter of 2023 for about $136 million, net of cash acquired (Masco 10-Q). Masco reports the business in its Plumbing Products segment (2023 10-K), and its latest annual report names Tylö, Finnleo and Helo among its sauna brands (2025 10-K).

In practice, the warranty comes from “Sauna360 Inc. (also known as, ‘Finnleo’, ‘Tylo’, ‘Helo’, and ‘Amerec’)” in Cokato (warranty). Finnleo sends “questions, claims, or other matters” to your local dealer, and says to contact Finnleo directly if you can’t find what you need (Finnleo’s dealer locator).

Where are Finnleo saunas made?

It depends on the line. Finnleo says it manufactures in Cokato, Minnesota, and that Sauna360 also has plants in Sweden and Finland. It says NorthStar rooms are made in Minnesota and its heaters are built in Finland. The September 2026 recall notice lists China for the recalled infrared and hybrid products. Finnleo doesn’t say where every other line is built.

What Finnleo says

• Cokato is “a great location for our US-based manufacturing,” and “As a division of Sauna360, we also have manufacturing locations in Sweden and Finland” (Finnleo’s About page).
• “Our saunas use genuine Finnish heaters, designed and built in Finland” (Finnleo’s About page).
• NorthStar rooms are “Made in Minnesota” (Finnleo’s traditional saunas page) and “hand-crafted by our expert builders” (Finnleo’s NorthStar Indoor page), and the outdoor versions are “handcrafted in the NorthStar state” (Finnleo’s NorthStar Outdoor page).
• Sisu rooms are “handcrafted by Finnleo” (Finnleo’s Sisu page), and for custom rooms Finnleo says, “we custom manufacture the sauna pieces to your specifications” (Finnleo’s custom saunas page).
• Finnleo’s pages and spec sheets for the Hallmark, the Designer series and the Euro didn’t state where the room itself is built when we checked on September 23, 2026, so ask the dealer. The Hallmark spec sheets call the heater “Finnish-made” (HM44 spec sheet).

What the recall notices say

The September 2026 recall notice gives one country for everything it covers, “Manufactured In: China,” and the products it covers include the Finnleo models below (CPSC). Health Canada’s notice says “Manufactured in China” too (Health Canada). Neither notice gives a country by brand or by part.

Our take: the country of origin is something you deserve to see on every quote, and that includes asking us. On its own it isn’t a quality grade. The specs, the warranty and the dealer who stands behind the room tell you more. Ask the dealer to write the country of manufacture for the room, the heater and the control on your quote.

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Finnleo models in the September 2026 Sauna360 infrared recall

On September 17, 2026, the US Consumer Product Safety Commission and Health Canada announced a joint recall of Sauna360 infrared saunas, hybrid infrared saunas and infrared kits: CPSC recall 26-784. Sauna360 says it is “conducting a voluntary product recall” in collaboration with the CPSC (Sauna360’s recall notice). Across all the brands in it, Finnleo included, the recall covers “About 41,580 (In addition, about 6,758 were sold in Canada)” (CPSC).

The CPSC notice states the hazard: “The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.” For the recall as a whole, it adds, “The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.” Health Canada’s notice reports 5 incidents in Canada, also with no injuries (Health Canada). Neither notice says how many of those units or reports are Finnleo models.

Which Finnleo models are covered

In CPSC’s words, “The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall.” These are the Finnleo rows.

The Finnleo rows of the model table in CPSC recall 26-784. The same table also lists B Series and S Series rooms under the Saunatec and Tylohelo names, former names of the company behind Finnleo, plus S Series rooms with no brand and Saunatec “Carbonflex” kits. Dealers sold the B Series as Finnleo rooms (a dealer’s B820 page calls it “one of Finnleo’s most popular models”), so if you own an older Finnleo infrared room, check those rows too. The recall also names products from other Sauna360 brands and from Radiant Health.

CPSC lists where the recalled products were sold: “Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.” That list covers every brand in the recall and doesn’t say which brand was sold where.

Is the Hallmark 44 in the recall?

No, not as of September 23, 2026. The Hallmark 44 (HM44) is a traditional room with a Piccolo Mini heater (spec sheet), and it isn’t in the model table. The similarly named IS44 is recalled, as part of the recall’s IS Series. Finnleo’s current IS models are InfraSaunas, which “Combine the two sauna heat options into one room” (Finnleo’s InfraSauna page). Sauna360’s identification guide says, “If you have a traditional sauna with no infrared functionality, your sauna is not affected” (Sauna360).

Custom rooms need one more check. CPSC says owners of “custom rooms built with IR panels can check for the words ‘Saunalogic,’ ‘Infralogic,’ ‘Carbonflex,’ or ‘Tylö’ on their control panel or locate their product manual.” The serial number is “located under the lower bench or on the wall under the upper bench depending on the unit,” and Sauna360 can check it for you. No infrared panels means the “not affected” line above applies, per Sauna360. When in doubt, call them.

If you own one

CPSC says, “Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.” Sauna360’s recall FAQ says installers will “put in new circuit boards on every sauna with a new fuse connected to every panel of every sauna room no matter the brand or the model.” Asked when parts will be available, it answers, “Currently, we are unable to provide an exact timeline.” It adds that it is “working to make the remedy available as quickly as possible and will provide updates as more information becomes available.” It also says, “Participation in the recall does not affect any applicable warranty coverage.”

Reach Sauna360 at 866-936-5962 (8 a.m. to 5 p.m. ET, Monday through Friday), at re****@******60.com, or at sauna360.com/product-recall.

If you’re shopping

Sauna360’s recall page lists the recall as “Infrared Sauna Products: Shipment Pause and Voluntary Recall of Installed/Delivered Saunas.” Before you buy any Sauna360-family infrared or hybrid room, new, display or used, check the model against CPSC’s full model list (the table above shows only the Finnleo rows).

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Finnleo sauna reviews: what owners say

We found few Finnleo reviews on the big review sites. On September 23, 2026, Trustpilot showed no reviews for finnleo.com (Trustpilot). The BBB profile for Tylohelo Inc in Cokato, the company’s former name, showed an A+ rating with no customer reviews and no complaints closed in the last three years (BBB). We couldn’t find a Consumer Reports rating for Finnleo.

The most detailed owner accounts are on Reddit’s r/Sauna. We read the Finnleo threads from 2018 to 2026 and counted the accounts that say they own one and give a verdict, leaving out dealers, employees, our own account and one owner whose post is about a custom-build dispute we couldn’t assess: 45 were positive, 5 mixed and 3 negative. It’s a self-selected group and our search missed some stretches, so read it as a tone, not a rating. Most of the 53 wrote about traditional rooms; at least four wrote about a Finnleo infrared or hybrid room. If you own an infrared or hybrid Finnleo, including an older B Series room, check it against CPSC’s full model list before anything else. A few owners, in their own words:

…my Finnleo heater has been working for almost 40 years. I finally had to replace a relay last week, Sauna again that night

A Finnleo heater owner, r/Sauna, February 2025

Quality is really nice and it heats up to make temp in 40 minutes, and insulates really well. Very impressed with Finnleo. I also emailed them a question about my heater and got a response in under 5 minutes!

A Hallmark 44 owner, r/Sauna, October 2023

It has heated to the maximum 194°F without problems, when the outside temps have been in the low 30s.

An owner in a NorthStar 5×7 Outdoor thread, r/Sauna, November 2024

I have a Finnleo 4×4 that sits in my garage and I love it. Granted it does take two hours to get up to temp and slightly longer in the winter. But it is well built and the customer service at Finnleo has been awesome.

An owner of a Finnleo 4×4 with the 15-amp heater in a garage, r/Sauna, August 2022

If I was buying the HM44 again I would definitely spend the extra money for the 20 amp.

A Hallmark 44 owner with the 15-amp heater, r/Sauna, June 2023

I’m 6’3″. It’s fine. I lay down in it everyday. Knees bent but still very comfortable.

A Hallmark 46 owner, r/Sauna, August 2026

Several owners of 4×4 rooms with the 15-amp heater describe long heat-ups, slower in winter, and some say they’d buy the 20-amp version next time. Per the spec sheet, the 15-amp version uses the 1.7 kW heater. Results vary, though. Another 15-amp Hallmark 44 owner reports “~150 in an hour, 200 in about 90 min” (r/Sauna, November 2022). Other threads discuss ventilation and heat layering in small rooms, and owners disagree about it: the Hallmark 44 owner quoted above also writes, “It has two vents and we haven’t had any issues” (r/Sauna, November 2022). A few buyers had no dealer nearby. Every sauna layers its heat to some degree, and our guide to mechanical downdraft ventilation explains one way to even it out.

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Finnleo models, line by line

The table shows the current lineup as Finnleo describes it on finnleo.com, checked September 23, 2026. The specs are Finnleo’s.

Finnleo Hallmark 44 (and 46, 57): power, specs and what owners say

The Hallmark is Finnleo’s “free-standing, portable sauna series with fixed features” (Finnleo’s traditional saunas page). It comes with a “built-in floor with vinyl surface” and a SaunaLogic2 control with a phone app, and Finnleo says it’s “easily assembled in less than an hour” (Finnleo’s Hallmark page).

Buyers have asked us about the Hallmark 44, and one reason is that it plugs in. Its spec sheet lists a “120 V Plug-In, 15- & 20-amp Models Available” in a 48 by 48 inch room for up to two (HM44 spec sheet). The manual gives the two heater sizes: a 1.7 kW version that can be used on any standard 15- or 20-amp household outlet, though the manual calls a dedicated circuit “advisable to avoid unnecessary tripping of the breaker,” and a 2.2 kW version that “can only be used on dedicated 120 volt, 20 amp circuit” (HM44 manual). The Hallmark 46 (4.5 kW) and 57 (6.0 kW) need a “30-amp 240v. hardwire” (HM46, HM57).

On September 23, 2026, one dealer listed the Hallmark 44 at $8,499 with the 1.7 kW heater and $8,599 with the 2.2 kW (Steepleton). Owners of the 15-amp version describe their heat-up times under what owners say above.

If a dealer shows you a Hallmark 2, 3 or 4, that’s a newer line in Okoume wood with a SaunaLogic 3-T control, per 2026 Finnleo spec sheets posted by the dealer Leisure Time Inc. (Hallmark 2). It wasn’t on Finnleo’s Hallmark page yet when we checked on September 23, 2026.

NorthStar indoor and outdoor

NorthStar is the line Finnleo says is made in Minnesota, with Nordic White Spruce walls and “Aspen or Abachi” benches (Finnleo’s NorthStar Indoor page). The indoor 4×4 (NSI-44) uses a 120-volt “Junior” heater at 1.7 or 2.2 kW, and Finnleo says to “plug it into the closest dedicated outlet” (Finnleo’s NorthStar 4×4 page).

NorthStar Outdoor comes in 4×6, 5×6 and 5×7 sizes with a metal roof kit and an “integral floor with waterproof vinyl surface.” Finnleo calls the design “non-customizable,” which it says makes the rooms “more readily-available” (Finnleo’s NorthStar Outdoor page). The manual recommends a level concrete pad and calls for 24 inches of clearance, at least three adults to install it, a licensed electrician, and primer, paint or stain plus a clear UV-resistant finish on the exterior wood.

Finnleo Euro outdoor sauna

The Euro is Finnleo’s customizable outdoor room: Western Red Cedar outside and Nordic White Spruce inside, with hemlock or cedar interiors and a “Himalaya rock tower heater” as upgrades (Finnleo’s Euro page). The 6×8 is “the only Euro size compatible with a wood-burning heater.” That size comes without flooring or roofing, and Finnleo says “we do not supply required heat shield, chimney, or cap.” On every Euro, “An exterior finish, paint or stain, is mandatory to maintain the warranty.”

When we checked on September 23, 2026, finnleo.com had no model pages for the Metro or Patio outdoor saunas, though their installation manuals are still on Finnleo’s downloads page. If a dealer offers one, ask which warranty document applies.

Designer series, Sisu and custom rooms

The Designer series (Vita II, Centurion, Twilight and Solace) “come as a panel-built kit for easy assembly” (Finnleo’s Designer series page). Sisu is the made-to-measure free-standing room, from “minimum 4’x5′” to “7’x8′” (Finnleo’s Sisu page). For a room framed into your house, the custom kits include “cut-to-length tongue-and-groove” paneling, pre-built benches, a pre-hung door and a “Genuine Finnleo heater” (Finnleo’s custom saunas page).

Finnleo infrared and hybrid saunas: specs, owner notes and the recall (S Series, IS InfraSauna)

The S Series are portable infrared rooms “ready to be plugged into a standard (15- or 20-amp) outlet” (Finnleo’s S Series page). The IS InfraSaunas “Combine the two sauna heat options into one room” (Finnleo’s InfraSauna page). Finnleo says its infrared rooms heat up “in 15 minutes or less” and that its low-EMR/EF infrared technology, which it says “has been safety tested and verified by Intertek,” measures “<2mG EMR and 1Vm EF” (Finnleo’s infrared page). Every S Series and IS model listed on finnleo.com when we checked is named in recall 26-784; see the recall section above.

Can you buy one now? As of September 23, 2026, Sauna360’s recall page lists a “Shipment Pause” for its infrared sauna products, so ask the dealer whether a model can ship, and when, before you pay.

At least four of the owners we counted wrote about a Finnleo infrared or hybrid room (what owners say). They mostly compared infrared heat with a traditional heater, and two said infrared doesn’t get as hot as a traditional sauna. Their posts predate the recall.

Finnleo heaters, controls and wood stoves

Finnleo says its heaters are “Designed and built in Finland” (Finnleo’s heater page). The line runs from the wall-mounted Designer (4.5 to 8.0 kW) to the floor-standing Himalaya, listed with “210 pounds of rocks” and a water tank Finnleo calls BioWater Technique, or BWT (Finnleo’s Himalaya page), plus Laava and Magma for big rooms. For wood heat, Finnleo lists two Kastor stoves for outdoor saunas: the Karhu 20 “Home”, for 282 to 702 cubic feet, and the Saga 22, for 423 to 777 cubic feet.

How much does a Finnleo sauna cost?

Finnleo doesn’t publish prices: “Finnleo saunas are sold through dealers” (Finnleo’s dealer locator). Four dealers listed these prices on their own websites on September 23, 2026. A quote may not include delivery, electrical work or installation; one dealer’s Euro listing says “Electrical installation costs and requisite supplies are not included.”

Prices as shown on each dealer’s website, September 23, 2026. In the Finnish Sauna Builders listing, the Himalaya heater adds about $2,000 wherever it’s offered.

Before you compare, check that the dealer is on Finnleo’s dealer locator. The warranty applies when the room comes from one of Finnleo’s “authorized retailers/service centers” (warranty).

What the Finnleo warranty covers

From the Sauna360 limited warranty posted on finnleo.com (form 73-0109/4211-05, REV A 05.06.2022).

Coverage assumes an authorized dealer, installation per the instructions, and home use. It “becomes valid only after the Limited Warranty Registration Form is completely filled-in and submitted” within 60 days of installation, and it’s “non-transferrable.” Older warranty documents are still posted on Finnleo’s site (Passport & Hallmark, Premium Infrared), so ask for the exact one that comes with your room.

If you’ve read that Finnleo gives a lifetime warranty, check which document it came from. The older Premium Infrared warranty, issued under the Saunatec name, gave a “Lifetime limited warranty on the CarbonFlex™ emitters for Residential Use” and lifetime coverage on infrared room wood components. The current one lists 5 years on wood cabinetry, so get any longer term in writing.

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What buyers ask us about Finnleo

Finnleo comes up often when buyers get in touch, usually as the room they’re comparing against.

• “Will it plug in?” In Finnleo’s current traditional lineup, the 120-volt rooms are the 4x4s: the Hallmark 44 and the NorthStar 44, plus the new Hallmark 2 that some dealers list (120 volts, 15 or 20 amp, per its 2026 spec sheet). If a standard wall plug is a must, we think the Hallmark 44 deserves a real look. Some owners who wrote about the 15-amp version suggest the 20-amp model if your panel allows it.
• “Is the heater big enough?” Compare the heater’s kW to the room’s volume, not the seat count. SaunaDesignPro, our free 3D sauna planner, sizes the heater to your room’s volume.
• “My space isn’t a standard size. Can I still get a Finnleo?” Finnleo makes Sisu rooms to your measurements, from 4×5 to 7×8 feet, and custom kits to your specifications. A room you lay out in SaunaDesignPro is built around your space too.

Our take

This section is our opinion, with the reason behind each point.

A traditional Finnleo from a good dealer can be the right call. The owners above like the build and the support, the dealer handles delivery and warranty service locally, and the warranty spells out what it covers. If you need a plug-in room and there’s a dealer near you, a Hallmark 44 may be the right fit.

We’d want the choice of heater brand. The traditional Finnleo kits we looked at, where they name a heater, list one from Finnleo’s own line: you choose within that range (the Euro, for example, offers the Designer or a Himalaya rock tower), and we didn’t find a documented way to pick another brand. We’d rather match the heater to the room and the person, like a HUUM with a big pile of stones, a Harvia, or a Saunum.

Most outdoor saunas need some exterior care, so ask which kind. Finnleo requires paint or stain on the Euro and a finish on the NorthStar Outdoor. The Leil Celto we sell needs a clear UV-protective finish after assembly, according to the Leil Celto S product page. Know the upkeep before you pick a brand.

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Finnleo alternatives we sell

These are the rooms we’d put next to a Finnleo. We sell them, so weigh our picks with that in mind, and we’re not claiming any of them is safer than a Finnleo. Current prices are on each product page.

Instead of a Finnleo infrared or hybrid: Finnmark

• Finnmark FD1: full-spectrum infrared for one person, 38 x 38 inches, and it plugs into a standard outlet.
• Finnmark FD4 Trinity: two people, 48 x 48 inches, infrared panels plus a 1.9 kW traditional heater. The infrared side plugs into a standard 120-volt outlet; the heater needs its own circuit and an electrician.
• Finnmark FD5 Trinity XL: three to four people, a 4.5 kW traditional heater plus 2,700 watts of infrared.

Instead of a traditional Finnleo

• SaunaLife CL5G: our all-around pick. A four-person outdoor kit with 1.7-inch thermally modified spruce walls and a panoramic window. The heater isn’t included, so you choose one.
• Leil Celto S or Celto M: two or three people, with 2.4-inch solid spruce CLT walls. The heater is sold separately.
• Haljas Hele Nano: a two-person sauna that arrives assembled except for trim and hardware, designed for a 3.5 kW electric heater (sold separately).

If a standard wall plug is a must, the Finnmark FD1 plugs into one. For a room built around your space, sketch it in SaunaDesignPro or browse our custom saunas.

Questions to ask a Finnleo dealer before you sign

1. Where are this room, its heater and its control built? Put it on the quote.
2. For a Finnleo infrared or hybrid room, new, display or used: is this model on the September 2026 recall list?
3. Which heater am I getting, and is it sized for this room? On a Hallmark 44, is it the 1.7 kW or the 2.2 kW heater?
4. What circuit do I need, and is the electrician in the price?
5. What’s included: delivery, assembly, floor, roof, and for a wood stove, the heat shield, chimney and cap?
6. Which warranty document applies, and who handles warranty service near me?
7. How long and how high are the benches, and how tall is the ceiling? Can I lie down?
8. For an outdoor room: what exterior finish is required, and how often does it need redoing?

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Finnleo sauna FAQ

Who makes Finnleo saunas?

Finnleo is a division of Sauna360, whose brands also include Tylö, Helo, Kastor and Amerec. Masco Corporation acquired Sauna360 Group Oy in the third quarter of 2023.

Is Finnleo the same company as Tylö?

Both are Sauna360 brands, along with Helo, Kastor and Amerec. Sauna360’s warranty names the company as Sauna360 Inc., “also known as, ‘Finnleo’, ‘Tylo’, ‘Helo’, and ‘Amerec’.” The September 2026 infrared recall names models from both Finnleo and Tylö.

Is Saunatec the same as Finnleo?

Saunatec Inc. is a former name of the company behind Finnleo. Minnesota records show one corporation, filed in 1984 as Finnleo Saunas of the North, Inc., renamed Saunatec Inc. in 1991, TyloHelo Inc. in 2011 and Sauna360 Inc. in 2021 (Minnesota Secretary of State).

Is Finnleo a Finnish company?

Finnleo was founded in 1984 in Cokato, Minnesota, and is still based there. Sauna360 was headquartered in Finland when Masco agreed to buy it in 2023, and Finnleo says its heaters are designed and built in Finland. Sauna360 has been owned by Masco Corporation, a US company, since 2023.

Are Finnleo saunas made in the USA?

It depends on the product. Finnleo says it manufactures in Cokato, Minnesota, and that its parent Sauna360 also has plants in Sweden and Finland. It says NorthStar rooms are made in Minnesota and its heaters are built in Finland. The CPSC’s September 2026 recall notice lists China for the recalled infrared and hybrid products.

Is there a Finnleo sauna recall?

Yes, for its infrared and hybrid models. CPSC recall 26-784, announced September 17, 2026, covers Finnleo IS Series, S Series, Sentinel and Sentinel Hybrid models and Finnleo custom infrared kits. It also lists B Series rooms, which dealers sold as Finnleo models, under the Saunatec and Tylohelo names. Traditional-only rooms weren’t on the list as of September 23, 2026. CPSC says to stop using them and contact Sauna360 at 866-936-5962 for a free in-home repair.

Is the Finnleo Hallmark 44 part of the recall?

No, not as of September 23, 2026. The Hallmark 44 is a traditional room with a Piccolo Mini heater and isn’t in the recall’s model list. The similarly named IS44 is.

Does the Tylö bench recall affect Finnleo?

No. CPSC 26-040 and 26-783 cover Tylö Halmstad and Kiruna Hybrid rooms, and no Finnleo model is named in either notice.

Can I still buy a Finnleo infrared sauna?

As of September 23, 2026, Sauna360’s recall page lists “Infrared Sauna Products: Shipment Pause and Voluntary Recall of Installed/Delivered Saunas,” and every S Series and IS model listed on finnleo.com is named in recall 26-784. Ask the dealer whether a model can ship, and when, before you pay.

How much does a Finnleo sauna or Hallmark 44 cost?

Finnleo doesn’t publish prices. On September 23, 2026, dealer websites listed the Hallmark 44 at $8,499 to $8,599, the Hallmark 57 at $12,499, the NorthStar Outdoor from $12,998 to $16,498, and the Euro from $18,295 for a 4×6 to $33,640 for a 6×12 with changing room.

Does the Hallmark 44 plug into a regular outlet?

Yes. Finnleo lists a 120-volt plug-in in 15-amp and 20-amp models. The manual calls a dedicated circuit advisable for the 1.7 kW heater and requires a dedicated 20-amp circuit for the 2.2 kW. Several owners of the 15-amp version describe long heat-ups, slower in winter; another reports about 90 minutes to reach 200°F.

What warranty does Finnleo offer?

Five years on the heater, infrared emitters, wood cabinetry, control, sound and lighting, with 2 years of in-field labor and 3 more years of labor if the product is returned to the factory. It requires an authorized dealer, residential use, and registration within 60 days of installation.

Does Finnleo have a lifetime warranty?

Not under the current warranty posted on finnleo.com (REV A 05.06.2022), which lists 5 years on the heater, infrared emitters, wood cabinetry and controls. An older infrared warranty, issued under the Saunatec name and still posted on the site, gave lifetime limited coverage on CarbonFlex emitters and on infrared room wood components. Ask the dealer which warranty comes with your room, and get any longer term in writing.

Can I buy a Finnleo online or at Costco?

Finnleo sells through dealers, and its warranty applies when you buy from an authorized one. The 2026 recall notice lists Costco among the places the recalled Sauna360 infrared rooms were sold, but it covers several brands and doesn’t say which were sold where.

Does Consumer Reports rate Finnleo saunas?

We couldn’t find a Consumer Reports rating for Finnleo. On September 23, 2026, Trustpilot had no reviews of finnleo.com, and the BBB profile for Tylohelo Inc showed an A+ rating with no reviews.

How we researched this, and what we couldn’t verify

On September 23, 2026, we read Finnleo’s website, spec sheets, manuals and warranty; the CPSC, Health Canada and Sauna360 recall documents; Masco’s SEC filings; Minnesota business records; dealer listings; and owner threads on Reddit. We didn’t test a Finnleo. We didn’t review third-party safety test reports for this page, for Finnleo or for the brands we sell. Where Finnleo cites Intertek testing, we report it as Finnleo’s statement. We couldn’t confirm:

• Where the Hallmark, Designer series and Euro rooms are built.
• When recalled models will be repaired or ship again.
• Every Reddit owner post. The archive we searched timed out for some periods, so our count is a floor.

Sources

1. US Consumer Product Safety Commission, Recall 26-784, September 17, 2026.
2. Health Canada, joint recall notice, September 17, 2026.
3. Sauna360, recall page, infrared recall notice, recall FAQ and identification guide.
4. CPSC, Recall 26-040, October 23, 2025, and Recall 26-783, September 17, 2026.
5. Minnesota Secretary of State, SAUNA360 Inc., file 4S-1169.
6. Watkins Wellness, acquisition announcement, July 31, 2023.
7. Masco Corporation, 10-Q for Q3 2023, 10-K for 2023 and 10-K for 2025.
8. Finnleo.com pages linked above; the Hallmark 44, 46 and 57 spec sheets; the Hallmark 44 manual; and the NorthStar Outdoor manual, accessed September 23, 2026.
9. Finnleo, 2026 Hallmark 2 spec sheet posted by Leisure Time Inc.
10. Sauna360 Inc., Limited Warranty, 73-0109/4211-05 REV A 05.06.2022; the older Passport & Hallmark and Premium Infrared warranties posted on finnleo.com.
11. Dealer listings from Steepleton, Leisure Concepts, Everything Billiards & Spas and Finnish Sauna Builders; Maximum Comfort Pool & Spa’s Model B820 page; Trustpilot; and BBB, accessed September 23, 2026. Owner comments on Reddit’s r/Sauna are linked where quoted.

If you’re weighing a Finnleo against something else, plan the room first. SaunaDesignPro is our free 3D sauna planner: lay out the room, size the heater to your volume, and check venting and bench heights. You leave with a material list and build drawings you can take to any dealer, a Finnleo dealer included. Or call us at (844) 565-1113 and we’ll talk it through.

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