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Frequently Asked Questions

SHOPPING INFORMATION

Where will my product ship from?

Products ship directly from the vendor.  The location is usually shown in the shop page, or product FAQ.   You can also ask the vendor from the product page.  

How long will delivery take?

Delivery times vary by vendor, and are listed in the product information or product FAQ.  Please contact seller for more details.  

Why should I buy from Sauna Marketplace?

We sell everything at the lowest price allowed by manufacturers, and have it shipped directly from their warehouses.

From early planning to sauna maintenance, you will be supported by our vendors and SaunaMarketplace staff.  

Additionally, when you purchase from Sauna Marketplace you are helping support SaunaShare, and our mission to make authentic saunas more accessible.  

Vendor Information

How can I sell here?

Sauna Marketplace is currently invite-only for vendors.

However, if you sell unique sauna products, with flawless customer support please contact us and we'll keep you in mind!

If you have a vendor account on SaunaShare, you are pre-approved to sell and buy at vendor-pricing.  

Simply use your log in name or email from SaunaShare and reset your password on the Marketplace.  

Does Sauna Marketplace take a commission?

Yes, commissions of 5-10% help us run our marketplace and SaunaShare.

There may also be credit card transaction fees.

From your vendor dashboard, you can see the sales price and post-sale payout.  

Please apply to become a vendor for commission rates based on your location and product categories. 

I run a sauna business, can I get B2B pricing?

Once you become a vendor you can apply for B2B pricing from your dashboard.

How do I offer B2B Pricing for Sauna Businesses?

Simply add a B2B price when adding products.  Only verified sauna businesses will be able to access these prices when logged in.

Anything else we should know?

We ask that vendors keep products on the marketplace listed as low as they are anywhere else.

Sauna Blog

The Sauna Marketplace blog features trusted information about sauna health, design, and culture.  Subscribe now for updates and new posts. Â