Shipping Countries:
Canada
Shipping States:
Louisiana (United States (US)), Wisconsin (United States (US)), Maryland (United States (US)), Minnesota (United States (US)), Montana (United States (US)), Nevada (United States (US)), New Mexico (United States (US)), North Dakota (United States (US)), California (United States (US)), Delaware (United States (US)), Oklahoma (United States (US)), Rhode Island (United States (US)), Florida (United States (US)), Illinois (United States (US)), Tennessee (United States (US)), Kansas (United States (US)), Utah (United States (US)), Washington (United States (US)), Massachusetts (United States (US)), Wyoming (United States (US)), Mississippi (United States (US)), Alabama (United States (US)), New Hampshire (United States (US)), New York (United States (US)), Arizona (United States (US)), Colorado (United States (US)), Oregon (United States (US)), South Carolina (United States (US)), Georgia (United States (US)), Indiana (United States (US)), Vermont (United States (US)), Maine (United States (US)), West Virginia (United States (US)), Michigan (United States (US)), Nebraska (United States (US)), New Jersey (United States (US)), Arkansas (United States (US)), Ohio (United States (US)), Pennsylvania (United States (US)), District Of Columbia (United States (US)), Idaho (United States (US)), Texas (United States (US)), Kentucky (United States (US)), Virginia (United States (US)), Missouri (United States (US)), North Carolina (United States (US)), Connecticut (United States (US)), South Dakota (United States (US)), Iowa (United States (US))
Ready to ship in 1-2 weeks
Shipping Policy
Sauna Marketplace partners with Dundalk Leisurecraft to make these premium Canadian saunas available in the USA. Please note the following shipping policies and terms:
Dundalk LeisureCraft Responsibilities
1) Building and packing your sauna in a crate 2) Arranging for shipping to your home
Trucking Company Responsibilities
1) Making an appointment to deliver your sauna
2) Delivering your sauna to the end of your driveway or curbside
a. The trucking company is NOT responsible for unloading the sauna
b. The trucking company is NOT going to back their truck into your driveway c. Most times the trucking company will deliver with an 18 wheel truck
i. Will this size truck fit on your road or neighborhood?
3) If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.
4)
.
Customer Responsibilities
1) Returning phone calls to the trucking company in a timely manner, to arrange delivery 2) Determining how the sauna is going to be unloaded from the truck
a. Crates will vary from 6 feet long to 14 feet long
b. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna 3) Customer is responsible for unloading the sauna crate from the truck
a. Suggested methods for unloading the truck
i. Use a forklift or other mechanical piece of equipment
If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer
needs to decide how they are going to get the crate off the truck
4)
1. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
ii. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home
iii. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck
Dundalk LeisureCraft Inc.
318448 8th Line, Melancthon, Ontario Canada L9V 2K3
Ph: 519-923-9813 | Fax: 866-458-7583 | Web: www.leisurecraft.com
Refund Policy
Due to the international shipping logistics, Dundalk Leisurecraft does not accept returns.
Dundalk has sole discretion concerning replacing components due to shipping damage or any other issues out of their control
Please review our limited warranties for each product collection
Please review the Residential Shipping Informational sheet
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